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CompTIA Server+
The CompTIA Server+ certification is recognized by the industry to prove competency in server support.
CompTIA Server+ is an international, vendor-neutral certification for technical support professionals with 18 to 24 months of IT experience. Although not a prerequisite, it is recommended that CompTIA Server+ candidates hold a CompTIA A+ certification.
CompTIA Server+ certifies the technical knowledge and skills required to build, maintain, troubleshoot and support server hardware and software technologies. The exam covers virtualization, disaster recovery and security procedures.
Prerequisites: CompTIA® A+ Certification or equivalent experience
Number of questions: 100
Length of test: 90 minutes
Passing score: 750 on a scale of 100-900
Recommended experience: CompTIA A+ certification
Exam code: SK0-003
For experienced IT professionals, the CompTIA Server+ exam covers areas such as RAID, SCSI, managing multiple CPUs and disaster recovery.
Duration:
Five Days
Course Outline: 2009 Objectives
Unit 1 : Deploying the chassis
Topic A: Form factors
A-1: Comparing form factors
A-2: Opening the computer case while following proper ESD precautions
A-3: Examining your system case
Topic B: Power supplies
B-1: Examining a power supply and connectors
Topic C: Cooling systems
C-1: Examining the cooling systems in your PC
C-2: Evaluating area cooling options
Unit 2 : Selecting CPUs and motherboards
Topic A: Central processing units
A-1: Identifying CPUs
Topic B: Packaging and slots
B-1: Identifying your CPU’s socket and package type
Topic C: Motherboards
C-1: Examining motherboard components and form factors
Unit 3 : Managing the BIOS
Topic A: The BIOS and CMOS
A-1: Changing your PC’s BIOS settings
A-2: Researching BIOS updates for your PC
A-3: Replacing the CMOS battery
Topic B: The POST and boot processes
B-1: Observing the POST process
B-2: Checking the boot order
Unit 4 : Selecting memory
Topic A: Memory
A-1: Identifying memory characteristics
Topic B: Memory packaging
B-1: Comparing RAM packaging
Unit 5 : Troubleshooting methodology
Topic A: Troubleshooting models
A-1: Discussing troubleshooting methods
A-2: Developing a hypothesis about a problem’s cause
A-3: Identifying documentation and information resources
A-4: Using Microsoft Help and Support to research an error code
A-5: Tracking problems and resolutions
Topic B: Troubleshooting toolkits
B-1: Identifying common toolkit components
Topic C: Troubleshooting system components
C-1: Troubleshooting power supply problems
C-2: Troubleshooting motherboard and CPU problems
C-3: Troubleshooting problems with system startup
C-4: Testing memory
C-5: Monitoring memory in Performance Monitor
C-6: Troubleshooting memory
Unit 6 : Installing expansion cards
Topic A: Buses
A-1: Examining buses
A-2: Examining IRQ assignments
A-3: Viewing your computer’s I/O address assignments
A-4: Viewing your computer’s DMA channel assignments
A-5: Viewing your computer’s base memory address assignments
A-6: Examining the PCI bus
Topic B: Drive adapters
B-1: Distinguishing among drive controllers
B-2: Considering the steps to install an expansion card
Topic C: Multimedia expansion devices
C-1: Identifying video adapter types
C-2: Examining sound and port expansion adapters
C-3: Considering manufacturer-specific expansion cards
Topic D: Troubleshooting expansion cards
D-1: Interpreting hardware symptoms and their causes
D-2: Examining hardware compatibility lists
D-3: Running a Data Collector Set
D-4: Viewing a Data Collector Set report
Unit 7 : Installing data storage devices
Topic A: Installing storage devices
A-1: Physically installing a hard drive
A-2: Partitioning and formatting a hard drive
A-3: Installing and removing an external hard drive
A-4: Comparing external storage technologies
Topic B: Selecting RAID technologies
B-1: Exploring storage fault tolerance
Topic C: Troubleshooting data storage
C-1: Scanning a disk for errors
C-2: Running chkdsk.exe
C-3: Defragmenting a disk
C-4: Monitoring and logging storage use
C-5: Interpreting hardware symptoms and their causes
Unit 8 : Installing a network operating system
Topic A: Server roles
A-1: Describing networking models
A-2: Identifying the basic components of a network
A-3: Discussing server roles
Topic B: Virtualization
B-1: Exploring the purposes and application of virtualization
B-2: Investigating storage virtualization
B-3: Considering the security implications of virtualization
B-4: Evaluating virtualization best practices
Topic C: Installing Linux
C-1: Exploring Linux distributions
C-2: Installing Linux
C-3: Logging on to Debian
Topic D: Installing Windows Server
D-1: Installing Windows Server 2008
D-2: Configuring computer information
D-3: Configuring Windows Update
D-4: Searching for updates
D-5: Customizing a Windows Server installation
D-6: Discussing anti-malware software
D-7: Implementing server access methods
Unit 9 : Networking
Topic A: Networking essentials
A-1: Examining twisted-pair cables and connectors
A-2: Identifying cable types
A-3: Describing Ethernet standards
A-4: Examining protocols in the TCP/IP suite
A-5: Examining addresses
A-6: Identifying network security options
Topic B: Networking utilities
B-1: Identifying TCP/IP utilities used for troubleshooting
B-2: Using IPConfig to display TCP/IP settings
B-3: Testing TCP/IP connectivity
B-4: Using NSLookup and Tracert
B-5: Using the net command
B-6: Checking network connections
Topic C: Troubleshooting
C-1: Determining problems and their causes
C-2: (Optional) Troubleshooting network problems
Unit 10 : Managing a network server
Topic A: User management
A-1: Comparing one-, two-, and three-factor authentication
A-2: Adding the Directory Services role
A-3: Creating user accounts
A-4: Modifying user properties
A-5: Disabling and removing a user account
A-6: Creating a group
A-7: Discussing privilege escalation
A-8: Creating a shared resource and assigning permissions
A-9: Exploring policy settings
A-10: Setting up a logon script
Topic B: Resource management
B-1: Viewing the status of a server’s disks and volumes
B-2: Exploring shadow volumes
B-3: Implementing disk quotas
B-4: Examining the printing process
Topic C: Monitoring and management
C-1: Monitoring performance with Performance Monitor
C-2: Enabling the Windows Server 2008 SNMP agent
C-3: Exploring WBEM and WMI with Wbemtest.exe
C-4: (Optional) Writing a script that uses WMI
Unit 11 : Documenting and planning
Topic A: Documenting the IT environment
A-1: Considering IT documentation
A-2: Exploring an inventory application
Topic B: Planning and implementing change
B-1: Exploring change management
B-2: Selecting proper equipment disposal methods
Topic C: Managing physical access and security
C-1: Identifying the risk associated with physical access to systems
C-2: Examining logging and surveillance best practices
C-3: Identifying biometric authentication systems
Unit 12 : Preparing for disaster
Topic A: Backing up data
A-1: Comparing backup media type
A-2: Exploring backup strategies and permissions
A-3: Exploring backup types
A-4: Discussing backup software and strategies
Topic B: Server redundancy and other disaster precautions
B-1: Discussing disaster precautions
Topic C: Developing a disaster recovery plan
C-1: Discussing disaster recovery plans