

The course is designed to teach professionals who work in complex network environments the skills that they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process.
Duration: Traditional Instructor Led Learning - 5.00 Day(s)
Overview:
The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process.
Who Should Attend:
Channel Partner / Reseller Customer Employee
At Course Completion:
Upon completing this course, you will be able to meet these objectives:
- Plan and document the most commonly performed maintenance functions in complex enterprise networks
- Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
- Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
- Practice maintenance procedures and fault resolution in switching based environments
- Practice maintenance procedures and fault resolution in complex, routing based, secure environments
The Technical Features of this Course are as follows:
- Troubleshooting VLANs
- Troubleshooting EIGRP
- Troubleshooting OSPF
- Troubleshooting BGP
- Troubleshooting Security Features
Prerequisite(s) or equivalent knowledge:
Cisco® Interconnecting Cisco® Networking Devices Part 1 (ICND1)
Cisco® Interconnecting Cisco® Networking Devices Part 2 (ICND2)
Cisco® Implementing Cisco® Switched Networks (SWITCH)
Cisco® Implementing Cisco® IP Routing (ROUTE)
Prerequisite Comments:
In addition to CCNA® certification, it is recommended that the student have practical experience in installing, operating, and maintaining Cisco routers and switches in an enterprise environment. Students should also have knowledge of and experience with the implementation and verification of enterprise routing and switching technologies as offered by the Implementing Cisco Switched Networks (SWITCH) and Implementing Cisco IP Routing (ROUTE) courses or equivalent skills and knowledge.
Course Details:
- Module 1 Introduction to Network Maintenance
- Module 2 Introduction to Troubleshooting Processes
- Module 3 The Maintenance and Troubleshooting Toolbox
- Module 4 Basic Cisco Catalyst Switch Troubleshooting
- Module 5 Advanced Cisco Catalyst Switch Troubleshooting
- Module 6 Introduction to Troubleshooting Routing Protocols
- Module 7 OSPF and Route Redistribution Troubleshooting
- Module 8 Troubleshooting BGP and Router Performance Issues
- Module 9 Security Troubleshooting
- Module 10 IP Services Troubleshooting
- Module 11 IP Communications Troubleshooting
- Module 12 IPv6 Troubleshooting
- Module 13 Advanced Services Troubleshooting
- Module 14 Large Enterprise Network Troubleshooting