BUSINESS SKILLS TRAINING

Being successful in the business world means having a broad range of up-to-date business skills. Project management, marketing and sales training are traditional areas of skill development. However, Business writing, conflict management, negotiation and stress management are some of the many important soft skills a business person needs to succeed in today's marketplace.

At VantagePoint ITC, we offer training in the following:

- Project Management Fundamentals
In this course, you will examine the elements of sound project management and apply the generally recognized practices to successfully manage projects.

- Time Management
In this course, you will examine the elements of sound project management and apply the generally recognized practices to successfully manage projects.

- Public Speaking

- Effective Business Writing
In this course, you willlearn how to organize and write effective business documents.

- Customer Service
Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.

- Presentation Skills
Anyone can learn how to give an effective, engaging presentation. Here's the secret; it doesn't come naturally to anyone. Overcoming anxiety, developing confidence, speaking clearly and creating excitement are skills that everyone needs to strengthen. The keys to success are adopting the proper technique and then practicing constantly to perfect what you've learned

- Stress Management
This course was designed to focus attention on stress management, specifically how to find a level of stress that is not only manageable, but useful for you, and how to avoid stress beyond that level. You will also learn the basics of good emotional health, how to improve your self-image and become more self-aware, and how your emotional health ties in to your physical health

- Negotiation Skills
In this course, you will learn how to perform the basic steps in a business negotiation.

- Leadership Skills
In this course, you will develop critical leadership skills so that you are able to step forward with confidence as a leader in your organization

- Human Resource Management

- Conflict Resolution
This course will assist you in understanding and implementing strategies that will help to manage conflict effectively

- Strategic Planning
In successful organizations, strategic planning leads management in defining and achieving a vision that is ultimately linked to the customer. This course is based on a revolutionary systems thinking approach that will help individuals, teams, departments, and businesses of all sizes and types in a simple four-phase process to create and implement strategic planning successfully

- Sales Team Development